Terms of Service

Reading this site, submitting the contact form, and running attest_tag in a Slack workspace are all covered here. Where you are on a paid plan, the order form and the data processing agreement sit on top of these terms and take precedence over them.

“We” and “us” mean Attest Tag, a Delaware company, which publishes this site and provides attest_tag. “You” means the organisation whose workspace it runs in, and the people acting for it. If you are agreeing to this on behalf of an employer, you are confirming you may bind them.

attest_tag is a tool. It does not supervise your engineers, approve your deploys, or take responsibility for what your team decides after reading its answer. It has no professional standing of any kind, and using it creates no advisory relationship between us and you.

It reads what you point it at and calls what you connect it to. Both of those are your configuration, and the answers it gives are only as good as they are.

The product is built so that consequential actions wait for a person — that is what the write holds, the approval tiers and the access requests are for. The person who confirms an action is responsible for it, and the audit ledger records who that was.

Your admins decide which channels get which tools, which hosts are reachable, and which credentials are sealed into which bundle. Grant a bundle wide access and it will use it. Do not run it in a configuration where nobody is accountable for what it changes.

You are also responsible for your people’s use of it, for keeping your Slack workspace and console accounts secure, and for telling us promptly if you think either has been compromised.

attest_tag produces model output, and model output can be wrong — confidently, and in the middle of an otherwise correct answer. Summaries can miss the clause that mattered. Pull requests it opens are drafts that a human reviews and merges, which is the whole reason they are opened as drafts.

Citations and links back to the source are there so you can check the claim, not so you can skip checking it. Treat everything it produces as a first pass by a capable colleague who has not been told the whole story.

We do not promise that a given answer will be correct, that a fix job will fix anything, that a query will find the record, or that a connected service will behave as it did yesterday. Those depend on the model, on your data, and on systems outside our control. Nothing on this site, in a demo, or in a conversation with us is a commitment to a particular result or to a feature on a particular date. What binds is the agreement you sign.

Scheduled routines run on a best-effort basis. They are a useful way to have a standing question answered every morning; they are not a monitoring system, not a pager, and not a system of record for anything time-critical. If missing a run would hurt, put the thing that must not be missed somewhere built for it, and let attest_tag report on it rather than be it.

You may read this site, link to it, and quote it with attribution. Do not attempt to disrupt it, scrape it at a rate that degrades it for anyone else, or use the contact form to send unsolicited commercial mail.

In the product, do not: use it unlawfully or to harm anyone; connect credentials or data you are not entitled to use; try to reach systems you have not been authorised to reach; probe, reverse-engineer or circumvent the proxy, the write holds, the budget ceilings or any other control; resell or provide it as a service to a third party; or pass its output off as human-reviewed when nobody has reviewed it.

We may suspend access to stop active harm — a runaway loop, a security incident, a legal demand — and we will tell you why as soon as we can.

Your threads, documents, connected-service data and everything the assistant produces from them are yours. We claim no ownership over them and acquire no licence beyond what is needed to run the service for you. We do not use them to train, fine-tune or evaluate a model. How we handle them is set out in the privacy policy and, in binding form, the data processing agreement.

attest_tag — the software, the console, the documentation and this site — remains ours. A subscription grants you a limited, non-exclusive, non-transferable right to use it for your own internal business during the term, and nothing more. No rights are granted by implication.

If you send us feedback or an idea, we may use it to improve the product without owing you anything for it. That is feedback about the product, not your data.

Slack is a trademark of Slack Technologies, LLC. GitHub, ClickUp, Sentry, Jira, Confluence, Notion, Linear, Stripe, PagerDuty, Datadog, HubSpot, OpenRouter and Google Drive are the trademarks of their respective owners. Naming them describes what attest_tag can connect to; it does not imply any affiliation with or endorsement by them.

Each of us will protect the other’s confidential information with at least reasonable care, use it only for the purpose it was shared for, and disclose it only to people who need it and are bound to keep it confidential. This does not cover information that is public through no fault of the receiver, was already known to them, is independently developed, or is lawfully obtained elsewhere. Disclosure compelled by law is allowed, with notice where notice is lawful.

attest_tag is a flat subscription for the workspace, quoted from its size, invoiced in advance for the term on the order form. Model spend is separate: it is metered at cost against the ceiling you set, and you can see every call it came from in the console. Fees are exclusive of tax. Invoices are due within thirty days unless the order form says otherwise.

Either of us may decline to renew at the end of a term with thirty days’ notice. Either of us may terminate for a material breach the other has not cured within thirty days of being told about it. On termination your right to use the product stops, and your data is handled as clause 10 of the data processing agreement describes.

We warrant that we will provide the service with reasonable skill and care. Beyond that, the service and this site are provided as-is. To the extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, or that model output will be accurate.

We will defend you against a third-party claim that attest_tag itself infringes their intellectual property, and cover the damages finally awarded. You will defend us against a third-party claim arising from your data, your configuration, or a use of the product that these terms do not permit. In either case the indemnified party must give prompt notice, hand over control of the defence, and cooperate.

Neither of us is liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, goodwill or data, however caused. Our total liability arising out of the agreement is capped at the fees you paid in the twelve months before the claim arose.

Nothing here limits liability that cannot lawfully be limited — fraud, death or personal injury caused by negligence, or anything else the law puts beyond reach. The caps do not apply to your obligation to pay fees or to either party’s indemnity obligations.

Attest Tag is incorporated in Delaware, and these terms are governed by the laws of the State of Delaware without regard to its conflict-of-laws rules. Before either of us starts proceedings, we will each spend thirty days trying to resolve the dispute in good faith, starting with a named person on each side who can actually decide something. Failing that, the state and federal courts sitting in Delaware have exclusive jurisdiction, and both of us waive trial by jury and agree that claims will be brought individually rather than as part of a class.

These terms, with any order form and the data processing agreement, are the entire agreement between us and replace anything said before. If a clause is unenforceable, the rest stands. Neither of us may assign the agreement without the other’s consent, except to a successor of the whole business. Notices go to the email addresses on the order form, or to the address below. Neither of us is liable for a failure caused by something genuinely outside our control. The clauses that ought to survive termination — your data, our intellectual property, confidentiality, indemnities, liability, governing law — do.

We may update these terms as the product and the law change. If a change materially affects you we will give notice before it takes effect, by email or in the product; continuing to use attest_tag after that means you accept the new version. The date at the top of this page is the version in force.

Questions about these terms: [email protected].